Privacy Policy
Introduction
At Heravox ("we", "company"), we value your privacy. This policy explains the information we collect when you use our services and how we use it.
Information We Collect
Account Information
- Name, surname, and email address
- Company/organization name
- Communication preferences
Usage Data
- Platform usage statistics
- Session information
- Browser and device information
Analyzed Data
Our platform analyzes customer reviews collected by our clients from digital channels. This data:
- Belongs to our clients
- Is processed solely for analysis purposes
- Is not shared with third parties
- Is deleted upon client request
Use of Information
We use the information we collect for the following purposes:
- To provide and improve our services
- To provide technical support
- To ensure security
- To fulfill legal obligations
Information Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption
- Secure data centers
- Access control and authorization
- Regular security audits
Third-Party Sharing
We do not sell or rent your personal information to third parties. Information may only be shared in the following cases:
- With your explicit consent
- When required by law
- With our service providers (under confidentiality agreements)
Cookies
We use cookies on our website for essential functionality. You can manage cookies through your browser settings. For more information, please review our Cookie Policy.
Your Rights
Under applicable data protection regulations, you have the following rights:
- Request access to your data
- Request correction or deletion
- Object to processing
- Data portability
You can contact us to exercise these rights.
Contact
For privacy-related questions:
Email: info@heravox.com
Changes
We may update this privacy policy from time to time. In the event of significant changes, we will provide notice on our website. You can always find the most current version of the policy on this page.